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Smardt product support is our team of individuals who can support questions regarding existing and new chiller installations. Factory direct phone and email support for the US is divided into two regions, East and West.

All emails can be sent to [email protected]. Phone: 514 683 5585

For direct contact to individuals responsible for your region:

North East Scott Johnson [email protected] 514 426 8989 514 245 2560
North East Lloyd Curtis
[email protected]
514 426 8989  
South East
Lani Spencer
[email protected]
South East
George Gordon
[email protected]
James Bottoms
[email protected]
Corey Anson
[email protected]
Raymond Jacobus
[email protected]

In addition to our factory direct product support, Smardt has recently launched a program of Smardt Authorized Service Contractors. These contractors are assigned by state and are the recommended companies by Smardt to perform independent after market maintenance, start up and commissioning. Smardt may use other trained contractors at a factory supervised level to perform similar tasks, but the contractors listed below have reached our highest level of certification; have demonstrated long term commitment to maintaining a staff of highly qualified technicians dedicated to Smardt Chiller service and have significant experience working on Smardt Chillers. Due to that criteria and the recognition that these contractors can work independent of Smardt supervision, we have a limited number of authorized service contractors at this time and will be working to expand our coverage of this network. Currently our SASC network includes the following companies:


Airtron 30 High Meadow Place, Toronto Ontario M9L 2Z5 Alice lee 416-780-2819  
Airtron 3003-16th Street, N.E. Calgary Alberta T2E 7K8 Chris Hannah (403) 294-3177  
Airtron 121 Ilsley Avenue, Unit L, Dartmouth Nova Scotia B3B 1S4 Steve Pilon (902) 468-8653  
Airtron 1080 Champlain Street, #5, Dieppe New Brunswick E1A 8L8 George Rose (506) 858-1726  
Airtron 4001 Boul. Robert, Montreal Quebec H1Z 4H6 Claire Fournier 514.333.0112  
Airtron 2935 Conroy Rd., Suite #100, Ottawa Ontario K1G 6C6 Blair MacGillis 613-296-8719  
Airtron 493 Newfoundland Drive, St. John's Newfoundland A1A 4C4 Donna Curran 709.754.9595  
Redline 1522 E Francis St Suite A, Ontario CA 91761 Jon Horstman 877-923-0808
EMCOR 30 Lindeman Drive, Trumbull CT 06611 John Puzzio 203-373-0004
W.W. Gay Mechanical Contractor Inc 524 Stockton Street, Jacksonville FL 32204 David Hardesty 904-394-7211
HSI Mechanical Inc. 227 Pu'uhale Road, Honolulu HI 96819 Fred Moore 808-845-5432
Sander Mechanical 55 Columbia Rd, Branchburg NJ 08876 Duane Botticher 732-560-0600
Tower Enterprises of NY 150 West 36th Street, New York NY 10018      
Hi Tech Airconditioning 60 Otis Street, West Babylon NY / NJ 11704 Ron D'Aversa 631-491-5210
CAYCE Co 2710 S. Irby St, Florence SC 29505 Charlie Smith 843-662-0341
Texas Chiller Systems 9807 McCollough P.O. Box 792248, San Antonio TX 78279-2248 Robert Uhl 210-650-9972
Tri County Refrigeration 126 W. Beecher Hill Road, Owego Upstate NY 13827 Tom Koltz 607-687-2536
UMC - University Mechanical 11611 49th Place West, Mukilteo WA 98275-4255 Rich Happel 206-364-9910
PSR 3132 NE 133rd St. Seattle WA 98125 Ed Cannon 206-367-2500
PSF Mechanical 9322 14th Ave South, Seattle WA 98108-5102 Pat Mulhall 206-764-9663

Below is a link to SMARDT's Quick Support tool. This application will enable a qualified SMARDT support technician to view the user's computer screen and help troubleshoot SMARDT chiller performance issues.